Foster a culture of accountability and stewardship to support community needs

This redesigned approach offers greater flexibility and cultural connection throughout a family’s URS journey. For families, this means a welcoming start to service, including time at the beginning to build trust and relationships; access to culturally informed Applied Behaviour Analysis; the ability to pause services when needed without losing continuity; and opportunities to connect with Elders and culturally relevant resources that reflect their traditions and values. These considerations build a more holistic, family‑led experience that respects each family’s pace and priorities. Through strong partnership and shared commitment, this approach strives to ensure Indigenous families receive care that reflects their values, honours their culture and supports their journey.

The principles of OCAP® help establish how First Nations’ data and information will be collected, protected, used or shared. Given the diversity within and across Nations, the principles will be expressed and asserted in line with a Nation’s respective world view, traditional knowledge and protocols. The training strengthens CTN’s capacity for strong privacy standards while aligning with national principles for ethical data stewardship. By embedding OCAP® principles into our work, CTN continues to build a culture of respect and accountability that supports families with care and cultural understanding.

OCAP® is a registered trademark of the First Nations Information Governance Centre (FNIGC), https://fnigc.ca/ocap-training/

Made possible through a grant from the Ontario Trillium Foundation, the Trillium Room enhances CTN’s ability to work alongside partners in a more inclusive, flexible environment. The space is fully accessible and equipped for both in‑person and virtual meetings, making it easier for families and service providers to come together in ways that reflect diverse needs and preferences. For families, it offers a comfortable place for services, conversations and connection. Available to employees, partners, volunteers and community members, the Trillium Room shows how partnerships can create welcoming spaces to support families.

Interpretation and translation services are now available in more than 30 languages through a simple and consistent process. This helps to reduce communication barriers and provides families with information in their preferred language earlier in their service journey. Families can better understand options, share their perspectives and take part in decisions. The coordinated approach reflects CTN’s commitment to equity, access and inclusion while also supporting greater consistency across the network. By reducing language barriers and enhancing communication, families can engage with services more confidently in supporting their kids and youth.

Over the past year, we collaborated with partners across the sector, locally, provincially and internationally, to share expertise in areas like implementation science, network‑based care, quality measurement and service innovation. Shared learning across the network can help create a more consistent experience for families. This past year, we focused on holistic thinking, collaboration, privacy and Indigenous data governance. By investing in people, partnerships and shared learning, we’re strengthening care and shaping a more connected system for the families we serve.